Frequently Asked Questions

Everything you need to know about templates, pricing, add-ons and support. Can't find your answer? Get in touch.

Getting Started

How does Cheapwebsitestore actually work?

Pick a ready-made template, choose any add-on services you need, and we set it all up for you — hosting, domain, integrations and all. You get a professional website without paying agency rates, and you own it outright once it's live.

What's the difference between a Template, a Package and a Service?

A template is the design itself (e.g. our Restaurant or Boutique Fashion template). A package (see our Packages page) bundles a template with a level of setup — from "just the template" up to a fully custom build. Additional Services are individual one-off or monthly add-ons, like SEO setup or a booking system, you can add to any package.

How long does it take to get my site live?

A template-only purchase can be live within days of us receiving your content and branding. Fully custom builds and larger add-ons (like a store or booking system integration) take longer — we'll give you a clear timeline on your onboarding call once you've purchased.

Do I need any technical or design experience?

No. Our templates are plug-and-play and every file is commented like a mini tutorial if you want to edit things yourself later. If you'd rather we handle the branding and content entirely, choose the Template + Branding package instead.

Can I see what I'm getting before I buy?

Yes — browse our full Templates page to preview every design, or check out real examples of finished client sites on our Portfolio page.

Pricing & Payments

How much does a website actually cost?

Templates start from £500, Template + Branding from £1,000, and Custom Order and Service & Support packages are quoted individually depending on scope. Use our Instant Quote tool on the homepage to build a real estimate in a couple of minutes based on exactly what you need.

Do you offer any discounts?

Yes — our Instant Quote tool automatically applies a 10% discount to your one-off setup costs once you add 2 or more setup add-ons to your package. This discount doesn't apply to any ongoing monthly support or subscription costs, only the initial build.

Are there any hidden or recurring fees?

No hidden fees from us. Some services rely on third-party tools — Swell for stores, Stripe for payments, Cal.com for bookings, Beds24 for hotel/stay reservations — and those providers bill their own transaction or subscription fees directly, separate from our pricing. We flag exactly which services need this during your onboarding call.

What payment methods do you accept?

We accept all major debit and credit cards through our secure checkout. For Custom Order and larger Service & Support packages, we'll agree a payment schedule with you directly as part of your quote.

Can I cancel a monthly support service?

Yes, our Support Services (Website Care, Analytics, SEO Essentials and the Full Website Service package) are all cancel-anytime, no long-term contract required.

Templates & Customisation

What kinds of templates do you offer?

We currently have 8 template categories: Professional Restaurant, Casual Restaurant/Bar, Hotel, Boutique Fashion, Fast Fashion, Personal Care (hair/beauty/barbering), Construction and Legal Firm — each built around the way that type of business actually operates.

Can I customise the colours, fonts and content myself?

Yes. Every template's colours and fonts live in one file so a full rebrand is quick, and the templates are plain HTML/CSS/JS with no build step — open a file, change the text, save. Comments throughout explain what to edit and where.

Can I add extra pages to my template?

Yes — you can add these yourself if you're comfortable editing HTML, or we can build them for you as an Additional Website Page service (£100/page), fully matched to your site's design and SEO setup.

Do I own the website once it's built?

Yes — every template and package is yours outright. You own your website instead of renting it, unlike many agency subscription or "website as a service" models where the site disappears if you stop paying.

What if none of the existing templates fit my business?

Choose a Custom Order package and we'll design something bespoke around your brand and the way your business runs — get in touch for a quote.

Ongoing Support

What happens after my site goes live?

You're welcome to manage it yourself from day one — nothing locks you in. If you'd rather we keep things running, our Support Services cover regular check-ups, minor content updates, analytics monitoring and SEO, from £30/month.

What's included in Website Care?

Regular maintenance check-ups, small content updates, broken link checks, a basic SEO ranking check-up and content update suggestions — £30/month, cancel anytime.

Can I bundle support services together?

Yes — the Full Website Service package bundles Website Care, Analytics and SEO Essentials together with priority response times, at a £5/month discount versus buying them separately.

What if I need help outside a support plan?

You can always book a free meeting with us, or add a one-off service (like extra content, an additional page or analytics setup) from the Additional Services page whenever you need it.

Store, Accounts & Bookings

Can my website sell products online?

Yes — our Store Integration service adds a fully custom store with secure Stripe payments and a product catalogue to any template. No base template includes a store by default.

Can customers create accounts on my site?

Yes, our Account System service lets customers sign in, view an account dashboard and see their order or booking history — can be added on its own or alongside the store.

What's the difference between the Standard and Advanced booking systems?

The Standard booking system (via Cal.com) suits daily service or appointment businesses like hairdressers and clinics. The Advanced booking system (via Beds24) is for overnight stays and property management — hotels, B&Bs and short-let stays.

Do I need my own accounts with Swell, Stripe, Cal.com or Beds24?

Yes, these are third-party providers your site connects to, so you'll need your own account with whichever tool your template uses. We handle the technical setup and integration for you and talk you through what's needed on your onboarding call.

Is this My Account demo page linked to a real account system?

The account.html page in our own templates is a visual demo showing what your customers' account area could look like — it isn't wired to live order data. A real, working account system is set up for your specific site as part of the Account System service.

Still have questions?

Send us a message or book a free call and we'll talk you through anything that's still unclear.

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